Last Updated: July 15, 2026
You can cancel your SoloFlow Pro Subscription at any time through the billing portal in your Settings. Upon cancellation, you will retain access to Pro features until the end of the current billing period unless a shorter period is required by law.
Due to the immediate value provided by the AI assistant, Cash Position tracking, and Project workflows, Subscriptions are generally non-refundable after access has been provided. If you experience a material technical issue that prevented you from using the Services, contact us within 7 days of the problem and we will review your request.
Where local consumer law grants a statutory right to a refund, cancellation, or other remedy, we will comply with those requirements. This includes, where applicable, consumer protections in the United Kingdom, European Union, Australia, Canada, New Zealand, and India.
Refunds or credits may be granted at our discretion in cases of accidental double-billing, confirmed service outages exceeding 24 hours, or other billing errors. We reserve the right to deny refund requests where the requested remedy is not supported by law or where the User has materially used the paid service.